Event info

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Welcome to the Jewellery Show FAQ page!

Whether you're a delegate, exhibitor, sponsor, or speaker, this section is designed to provide you with all the information you need to make the most of your experience. Here, you'll find answers to the most common questions about the event. Explore the details below to ensure you're fully prepared to shine at the Jewellery Show.

Registration enquiries

Who can attend the Jewellery Show?

The show is dedicated to professionals in the jewellery trade only, representing a diverse range of sectors across jewellery, including established high-street retailers, independent designers, and online sellers.

This includes but is not limited to: Buyers, CEOs, Commercial and Marketing Directors, Jewellery Designers/Makers, Owners, Founders and Jewellery Manufacturers.

How do I register to attend the Jewellery Show?

Before registering, please make sure you have all your documents to hand as you will be asked to provide:

  • a current photograph of yourself 
  • a form of ID (passport or driving licence). This enables us to maintain security by ensuring that each entrance badge is connected to an individual and cannot be passed on
  • Evidence that you are a jewellery trade professional. Documents permitted include a business card with your personal information, business registration with specific designation, order invoices from 2022 or later, proof of delivery from 2022 or later, master craftsman’s certificates, certificates of apprenticeship, copies of examination certificates, member of an industry association with concrete designation.

To assist our security verification team with confirming that you are a part of the jewellery trade industry, we urge you to use your company information and company email when completing the online registration form.

You can register for your complimentary ticket online here.

IMPORTANT:

  • If you choose to register at the show, you must bring the above documents with you to enter the show. 
  • All delegates, whether registered ahead of the show or not, MUST bring a form of ID (passport or driving licence) to enter the show.

What do I need to bring to enter the Jewellery Show?

All delegates, exhibitors and speakers MUST bring a form of ID (passport or driving licence) to enter the show.

IDs will be checked at the entrance. 

My registration is still 'pending' and the event is today

If your registration is still pending, don't worry! You can complete the verification process at the event with our registration security team.

To finalise your registration, please bring the following items with you: 

  • A form of ID (passport or driving licence). This enables us to maintain security by ensuring that each entrance badge is connected to an individual and cannot be passed on
  • Evidence that you are a jewellery trade professional. Documents permitted include a business card with your personal information, business registration with specific designation, order invoices from 2022 or later, proof of delivery from 2022 or later, master craftsman’s certificates, certificates of apprenticeship, copies of examination certificates, member of an industry association with concrete designation.

All approved delegates MUST bring a form of ID (passport or driving licence) to enter the show.

Help! I am having trouble registering, who can help me?

If you experience any problems registering for your delegate pass you can still register on the day of the event with our registration team. Please note that the Jewellery Show is for trade professionals only and you will need to be verified to enter the show. 

Can I bring a guest with me to the Jewellery Show?

Yes, as long as they are a jewellery trade professional, all peers and colleagues are welcome to attend the Jewellery Show for free.

They must register to enter the show here.

IMPORTANT: All delegates, whether registered ahead of the show or not, MUST bring a form of ID (passport or driving licence) to enter the show.

What if I register but can't attend?

We really want to see you at the Jewellery Show, so please bear in mind that your pass will remain completely free if you attend even for just half a day.

However, if you are definitely unable to make it to the event, you can cancel your delegate badge or transfer your badge to a colleague by contacting us.

What should I do if I lose my registration confirmation email?

If you haven't received your confirmation email or are having trouble finding it, please don't hesitate to  contact us here.

Does the Jewellery Show provide visa/invitation letters for visitors to attend?

The Jewellery Show does provide invitation or visa letters of any kind for visitors who are looking to attend the event. Contact us if you require one.

 

General event information

Where and when is the Jewellery Show taking place?

The Jewellery Show will take place at the iconic exhibition venue Olympia London, located in West London.  

Times are stated below:

Sunday 1 September 2024: 09:00 - 17:00

Monday 2 September 2024: 09:00 - 16:00

Last entrance will be at 15:30 on Monday 2 September (30 minutes before the show closes). 

What should I expect from the Jewellery Show?

The Jewellery Show is the UK’s biggest jewellery trade event, practical for anyone involved in the jewellery sector. Whether you design, own, make, buy, sell, or market jewellery, the show is suitable for all, no matter where you are in your career.

Approved attendees will have access to the largest exhibition of its kind in the UK, including a trend-forecasting runway in the Showcase Theatre and an exciting seminar programme covering the latest trends, challenges, and opportunities from the sector.

Click here to read more.

How can I become an exhibitor at the Jewellery Show?

Exhibiting at the Jewellery Show presents an unparalleled opportunity to showcase your products, services, and solutions to thousands of jewellery trade professionals. 

To become an exhibitor, please complete our online enquiry form and a member of the team will contact you to discuss your participation.

How can I become a sponsor or partner of the Jewellery Show?

To become a sponsor or partner, please  complete our online enquiry form and a member of the team will contact you to discuss your participation.

Can children visit the event?

Due to health and safety regulations and overarching attendee restrictions, the Jewellery Show is strictly for persons aged 18 years and over. Visitors attempting to enter the event with persons under the age of 18 years will be refused admission. Everyone entering the show will also need a form of ID on them at all times. 

Is there parking available at Olympia London?

Yes, there are onsite and offsite car parking facilities available.

If you require onsite parking, Olympia London asks that you pre-book online to ensure you secure a space. If you’re unable to book a space with them, they have off-site parking locations in their local area including Westfield Shepherd's Bush, located 10 minutes’ drive away from the venue.

Please note, that Olympia London falls within the Ultra Low Emission Zone (ULEZ). Please check whether your vehicle is subject to ULEZ charge before you arrive. We also always recommend planning your journey in advance and checking for any travel disruptions before you leave.

Are there any nearby hotels or accommodations for out-of-town attendees?

Please visit the acommodation page on the website for discounted hotel accommodation nearby.

Can I take photos at the show?

Please be advised that all filming and/or photography capturing the products of our exhibitors is strictly prohibited, without the exhibitor's permission.

If you do not wish to appear in any images captured by the organiser, please contact dataprotection@closerstillmedia.com 

Will there be a hearing loop available in the conference theatres?

Yes, we will be providing hearing loops into the Innovation Theatre at the event.  


The Innovation Theatre is equipped with either fixed or portable hearing loops, allowing everyone to access our educational speaker sessions.

If you need any assistance using either the fixed or portable hearing loops, please speak to a member of our theatre staff.

Is the event wheelchair friendly?

Yes, Olympia London is accessible by wheelchair. Wheelchairs can be hired from the venue if needed. 

To learn more about accessibility, click here.

Will there be Wi-Fi available at the venue?

Yes, there is free visitor Wi-Fi onsite.

Will there be networking opportunities at the event?

Yes! The Jewellery Show is a B2B trade event that focuses on jewellery trade professionals elevating their business, exploring innovative new ideas and trends whilst also enhancing new and existing connections. 

Will there be food and drinks available at the Jewellery Show?

The Bullion Bar located at the centre of the Jewellery Show is a hub for attendees to purchase a bite to eat and enjoy a nice beverage.

Olympia London also offers a diverse range of delicious onsite options ranging from energising juices and superfood salads to juicy burgers and exotic katsu curry. So, you're bound to find something you'll enjoy.

Additionally, Olympia London is surrounded by a vast array of cafes, bars, pubs and restaurants all within walking distance.

Exhibitor warning: How can I protect myself from exhibitor scammers?

The Association of Event Organisers (AEO) have released a guide for protecting you from scammers.

Trade shows are not immune from scammers and exhibitors at trade shows can represent an attractive target for scammers, who harvest data from public websites and directories and pretend to represent the organiser of the event, or companies associated with the event. 

We want you to enjoy your exhibition experience, to be alert and to protect yourself and your company from potential scams. In this short video, the AEO explain the type of scams you should look out for, what makes something look suspicious and what to do if you are a victim of scamming.

Please don’t hesitate to get in touch with us if you are in doubt about any communication you receive regarding your participation at the show.

Who organises the Jewellery Show?

CloserStill Media are champions at organising conferences and exhibitions across multiple industries including pharmacy, jewellery, veterinary, dentistry, technology and healthcare. CloserStill operates in London, Paris, Berlin, New York, Las Vegas, Frankfurt, Cologne, Madrid, Barcelona, Chicago, Reno, Orlando & Singapore.

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