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Frequently asked questions

In the run up to the Jewellery Show, we know that you are bound to have some questions. To help you understand the benefits of being part of the Jewellery Show - whether that be as a delegate, exhibitor, sponsor, or a speaker - below you will find the answers to many of the most frequently asked questions.

What are the dates and times of the Jewellery Show?

The Jewellery Show is the UK’s premier jewellery trade event of the year and will be happening on 1-2 September 2024. 

Times are stated below.

Day 1: 09:00 - 17:00

Day 2: 09:00 - 16:00

Where is the Jewellery Show being held?

The Jewellery Show will be taking place at the iconic exhibition venue Olympia London, located in West London. 

Who organises the Jewellery Show?

CloserStill Media are champions at organising conferences and exhibitions across multiple industries including pharmacy, jewellery, veterinary, dentistry, technology and healthcare. CloserStill operates in London, Paris, Berlin, New York, Las Vegas, Frankfurt, Cologne, Madrid, Barcelona, Chicago, Reno, Orlando & Singapore.

For more details on Closerstill Media, please visit the CloserStill Media page.

Who can attend the Jewellery Show?

The show is dedicated solely to professionals in the jewellery trade, representing a diverse range of sectors across jewellery, including established high-street retailers, independent designers, and online sellers.

This includes but is not limited to:

Buyers, CEOs, Commercial and Marketing Directors, Jewellery Designers/Makers, Owners, Founders and Jewellery Manufacturers.

What should I expect from the Jewellery Show?

The Jewellery Show is the UK’s biggest jewellery trade event of the year, practical for anyone involved in the jewellery sector. Whether you design, own, make, buy, sell, or market jewellery, the show is suitable for all, no matter where you are in your career.

Approved attendees will have access to the largest exhibition of its kind in the UK, including a trend forecasting runway in the Showcase Theatre and an exciting seminar programme covering the latest trends, challenges, and opportunities from the sector.

Click here to read more.

What do I need to bring to enter the Jewellery Show?

All delegates, exhibitors and speakers MUST bring a form of ID (passport or driving licence) to enter the show.

IDs will be checked at the entrance. 

How do I register for a free delegate pass for the Jewellery Show?

Delegate registrations for the Jewellery Show 2024 are now open!

Before registering, please make sure you have all your documents to hand as you will be asked to provide a headshot and a form of ID (passport or driving licence) for verification.

You can register for your complimentary ticket here.

IMPORTANT: All delegates, whether registered ahead of the show or not, MUST bring a form of ID (passport or driving licence) to enter the show.

Can I bring a guest with me to the Jewellery Show?

Yes, as long as they are a jewellery trade professional, all peers and colleagues are welcome to attend the Jewellery Show.

They can register for their free pass here.

IMPORTANT: All delegates, whether registered ahead of the show or not, MUST bring a form of ID (passport or driving licence) to enter the show.

Can I transfer my pass to a colleague?

Yes, you can transfer your pass onto your colleague. Your colleague will need to verify submission by uploading a valid form of identity when filling out their registration form. To transfer your badge to a colleague, please contact us here

I am having trouble registering as a delegate, who can help me?

If you experience any problems registering for your delegate pass or have any questions about attending the Jewellery Show, please contact us here.

What should I do if I lose my confirmation email?

If you haven't received your confirmation email or are having trouble finding it, please don't hesitate to  contact us here.

What if I register but can't attend?

We really want to see you at the Jewellery Show, so please bear in mind that your pass will remain completely free if you attend even for just half a day.

However, if you are definitely unable to make it to the event, you can cancel your delegate badge or transfer your badge to a colleague by contacting us.

How can I become an exhibitor at the Jewellery Show?

Exhibiting at the Jewellery Show presents an unparalleled opportunity to showcase your products, services, and solutions to thousands of jewellery trade professionals. 

To become an exhibitor, please complete our online enquiry form and a member of the team will contact you to discuss your participation.

How can I become a sponsor or partner of the Jewellery Show?

To become a sponsor or partner, please complete our online enquiry form and a member of the team will contact you to discuss your participation.

Can children visit the event?

Due to health and safety regulations and overarching attendee restrictions, the Jewellery Show is strictly for persons aged 18 years and over. Visitors attempting to enter the event with persons under the age of 18 years will be refused admission.

I use hearing aids, will there be a hearing loop available in the conference theatres?

Yes, we will be providing hearing loops into the Innovation Theatre at the event.  

The Innovation Theatre is equipped with either fixed or portable hearing loops, allowing everyone to access our educational speaker sessions.

If you need any assistance using either the fixed or portable hearing loops, please speak to a member of our theatre staff.

Is there parking available at Olympia London?

Yes, there are onsite and offsite car parking facilities available.

If you require onsite parking, Olympia London asks that you pre-book online to ensure you secure a space. If you’re unable to book a space with them, they have off-site parking locations in their local area including Westfield Shepherd's Bush, located 10 minutes’ drive away from the venue.

Please note, that Olympia London falls within the Ultra Low Emission Zone (ULEZ). Please check whether your vehicle is subject to ULEZ charge before you arrive. We also always recommend planning your journey in advance and checking for any travel disruptions before you leave.

Is the event wheelchair friendly?

Yes, Olympia London is accessible by wheelchair. Wheelchairs can be hired from the venue if needed. 

To learn more about accessibility, click here.

Will there be networking opportunities at the event?

Yes! The Jewellery Show is a B2B trade event that focuses on jewellery trade professionals elevating their business, exploring innovative new ideas and trends whilst also enhancing new and existing connections. 

Are there any nearby hotels or accommodations for out-of-town attendees?

Yes, several nearby hotels are available to ensure your stay is comfortable.

To organise your stay with no hidden charges and no booking or transaction fees, click here

Will there be Wi-Fi available at the venue?

Yes, there is free visitor Wi-Fi onsite.

Can I take photos at the show?

Please be advised that all filming and/or photography capturing the products of our exhibitors is strictly prohibited, without the exhibitor's permission.

If you do not wish to appear in any images captured by the organiser, please contact dataprotection@closerstillmedia.com 

Will there be food and drinks provided at the Jewellery Show?

The Bullion Bar located at the centre of the Jewellery Show is a hub for attendees to grab a little bite to eat and enjoy a nice beverage.

However, Olympia London offers a diverse range of delicious onsite options ranging from energising juices and superfood salads to juicy burgers and exotic katsu curry. So, you're bound to find something you'll enjoy.

Additionally, Olympia London is surrounded by a vast array of cafes, bars, pubs and restaurants all within walking distance.

Does the Jewellery Show provide visa/invitation letters for visitors to attend?

The Jewellery Show DOES NOT provide invitation or visa letters of any kind for visitors who are looking to attend the event. 

Exhibitor warning: How can I protect myself from exhibitor scammers?

The Association of Event Organisers (AEO) have released a guide for protecting you from scammers.

Trade shows are not immune from scammers and exhibitors at trade shows can represent an attractive target for scammers, who harvest data from public websites and directories and pretend to represent the organiser of the event, or companies associated with the event. 

We want you to enjoy your exhibition experience, to be alert and to protect yourself and your company from potential scams. In this short video, the AEO explain the type of scams you should look out for, what makes something look suspicious and what to do if you are a victim of scamming.

Please don’t hesitate to get in touch with us if you are in doubt about any communication you receive regarding your participation at the show.

Should you still require further assistance, please  contact us via our published channels.

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