Event info/FAQs

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Welcome to the Jewellery Show FAQ page!

Whether you're a delegate, exhibitor, sponsor, or speaker, this section is designed to provide you with all the information you need to make the most of your experience. Here, you'll find answers to the most common questions about the event. Explore the details below to ensure you're fully prepared to shine at the Jewellery Show.

Registration enquiries

Who can attend the Jewellery Show?

The show is dedicated to professionals in the jewellery trade, representing a diverse range of sectors across jewellery, including established high-street retailers, independent designers, and online sellers.

This includes but is not limited to: owners, buyers, designers, jewellers, goldsmiths, silversmiths, gemmologists, and students.

How do I register for a complimentary pass to attend the Jewellery Show?

Before registering, please make sure you have all your documents to hand as you will be asked to provide:

  • a current photograph of yourself 
  • a form of ID (passport or driving licence). This enables us to maintain security by ensuring that each entrance badge is connected to an individual and cannot be passed on
  • Evidence that you are a jewellery trade professional. Documents permitted include a business registration with specific designation, order invoices from 2024 or later, proof of delivery from 2024 or later, master craftsman’s certificates, certificates of apprenticeship, copies of examination certificates, member of an industry association with concrete designation.

To assist our security verification team with confirming that you are a part of the jewellery trade industry, we urge you to use your company information and company email when completing the online registration form.

You can register for your ticket online here.

IMPORTANT:

  • If you choose to register at the show, you must bring the above documents with you to enter the show. 
  • All delegates, whether registered ahead of the show or not, MUST bring a form of ID (passport or driving licence) to enter the show.

Why was my application for a complimentary pass not approved?

Complimentary delegate passes for the Jewellery Show 2026 are reserved for jewellery trade professionals, including owners, buyers, designers, jewellers, goldsmiths, silversmiths, gemmologists, and students.

If, based on the information provided, we are unable to verify your eligibility, your application for a complimentary pass may not be approved.

If you believe this decision has been made in error, we would be happy to review your application further. Please provide the following details:

  • Your job title/role
  • The name of the jewellery trade company you work for (along with any supporting information, if available)

Please email this information to s.travers@closerstillmedia.com, and we will reassess your registration.

If you are not a jewellery trade professional, or if you are a jewellery manufacturer, you are still welcome to attend by purchasing a Commercial Delegate Pass, priced at £499 + VAT.

What do I need to bring to enter the Jewellery Show?

All delegates, exhibitors and speakers MUST bring a form of ID (passport or driving licence) to enter the show.

IDs will be checked at the entrance. 

My registration is still 'pending' and the event is today

If your registration is still pending, don't worry! You can complete the verification process at the event with our registration security team.

To finalise your registration, please bring the following items with you: 

  • A form of ID (passport or driving licence). This enables us to maintain security by ensuring that each entrance badge is connected to an individual and cannot be passed on
  • Evidence that you are a jewellery trade professional. Documents permitted include a business card with your personal information, business registration with specific designation, order invoices from 2024 or later, proof of delivery from 2024 or later, master craftsman’s certificates, certificates of apprenticeship, copies of examination certificates, member of an industry association with concrete designation.

All approved delegates MUST bring a form of ID (passport or driving licence) to enter the show.

Help! I am having trouble registering, who can help me?

If you experience any problems registering for your delegate pass you can still register on the day of the event with our registration team. Please note that the Jewellery Show is free only  for trade professionals only and you will need to be verified to enter the show. 

In the meantime you are able to speak to the team via our Delegate Registration team directly or via our Contact Us page.

Can I bring a guest with me to the Jewellery Show?

Yes, all peers and colleagues are welcome to attend the Jewellery Show.

They must meet the above criteria and register to enter the show here.

IMPORTANT: All delegates, whether registered ahead of the show or not, MUST bring a form of ID (passport or driving licence) to enter the show.

What if I register but can't attend?

We really want to see you at the Jewellery Show, so please bear in mind that your pass will remain completely free for qualifying trade professionals if you attend even for just half a day.

However, if you are definitely unable to make it to the event, you can cancel your delegate badge or transfer your badge to a colleague by contacting us.

What should I do if I lose my registration confirmation email?

If you haven't received your confirmation email or are having trouble finding it, please don't hesitate to  contact us here.

Does the Jewellery Show provide visa/invitation letters for visitors to attend?

The Jewellery Show does provide invitation or visa letters for visitors who are looking to attend the event. The option to purchase a visa invitation letter is available once you have registered for the event. Just log back into your registration portal and you will be able to request a letter.

 

General event information

Where and when is the Jewellery Show taking place?

The Jewellery Show will take place at the iconic exhibition venue, the National Hall, Olympia, London, located in West London.  

Times are stated below:

Wednesday 2 September 2026: 09:00 - 18:00

Thursday 3 September 2026: 09:00 - 17:00

Last entrance will be at 16:30 on Thursday 3 September (30 minutes before the show closes). 

What should I expect from the Jewellery Show?

The Jewellery Show is the UK’s biggest jewellery trade event, practical for anyone involved in the jewellery sector. Whether you design, own, buy, sell, or market jewellery, the show is suitable for all, no matter where you are in your career.

Approved attendees will have access to the largest exhibition of its kind in the UK, including an exciting seminar programme covering the latest trends, challenges, and opportunities from the sector.

Click here to read more.

How can I become an exhibitor at the Jewellery Show?

Exhibiting at the Jewellery Show presents an unparalleled opportunity to showcase your products, services, and solutions to thousands of jewellery trade professionals. 

To become an exhibitor, please complete our online enquiry form and a member of the team will contact you to discuss your participation.

How can I become a sponsor or partner of the Jewellery Show?

To become a sponsor or partner, please  complete our online enquiry form and a member of the team will contact you to discuss your participation.

Can children visit the event?

For security reasons, no one under the age of 16 is permitted to attend the Jewellery Show. The only exception is babies in arms, who may be carried but must not be in a buggy, pram, or pushchair. Please note that buggies are strictly prohibited on the show floor under all circumstances. All attendees will be required to show valid photo ID upon entry.

Can I bring my own products to sell, trade, or display at the event?

Visitors’ own products (including jewellery for personal sale, trade, or display), even if brought for the purpose of finding a manufacturer or supplier, are not permitted onsite. The only jewellery products allowed onsite must be wearable and worn on their person.

Is there parking available at Olympia?

Yes, there are onsite and offsite car parking facilities available.

If you require onsite parking, Olympia asks that you pre-book online to ensure you secure a space. If you’re unable to book a space with them, they have off-site parking locations in their local area, including Westfield Shepherd's Bush, located 10 minutes’ drive away from the venue.

Please note that Olympia falls within the Ultra Low Emission Zone (ULEZ). Please check whether your vehicle is subject to ULEZ charge before you arrive. We also always recommend planning your journey in advance and checking for any travel disruptions before you leave.

Are there any nearby hotels or accommodations for out-of-town attendees?

Please visit the acommodation page on the website for discounted hotel accommodation nearby.

Can I take photos at the show?

Please be advised that all filming and/or photography capturing the products of our exhibitors is strictly prohibited, without the exhibitor's permission.

If you do not wish to appear in any images captured by the organiser, please contact dataprotection@closerstillmedia.com 

Will there be a hearing loop available in the conference theatres?

Yes, we will be providing hearing loops into the Innovation Theatre at the event.  


The Innovation Theatre is equipped with either fixed or portable hearing loops, allowing everyone to access our educational speaker sessions.

If you need any assistance using either the fixed or portable hearing loops, please speak to a member of our theatre staff.

Is the event wheelchair friendly?

Olympia is fully wheelchair accessible. Wheelchairs are available to hire on-site if needed, and a lift in the National Hall ensures that the Gallery level can be easily reached by all visitors.

To learn more about accessibility, click here.

Will there be Wi-Fi available at the venue?

Yes, there is free visitor Wi-Fi onsite.

Will there be networking opportunities at the event?

Yes! The Jewellery Show is a B2B trade event that focuses on jewellery trade professionals elevating their business, exploring innovative new ideas and trends whilst also enhancing new and existing connections.

Will there be food and drinks available at the Jewellery Show?

The Bullion Bar located at the centre of the Jewellery Show is a hub for attendees to sit down, network and relax over food and a few beverages.

Olympia London also offers a diverse range of delicious on-site options from their outlets across the show, so you're bound to find something you'll enjoy.

Additionally, Olympia London is close to High Street Kensington and is surrounded by a vast array of cafes, bars, pubs and restaurants all within walking distance.

Exhibitor warning: How can I protect myself from exhibitor scammers?

The Association of Event Organisers (AEO) have released a guide for protecting you from scammers.

Trade shows are not immune from scammers and exhibitors at trade shows can represent an attractive target for scammers, who harvest data from public websites and directories and pretend to represent the organiser of the event, or companies associated with the event. 

We want you to enjoy your exhibition experience, to be alert and to protect yourself and your company from potential scams. In this short video, the AEO explain the type of scams you should look out for, what makes something look suspicious and what to do if you are a victim of scamming.

Please don’t hesitate to get in touch with us if you are in doubt about any communication you receive regarding your participation at the show.

Who organises the Jewellery Show?

CloserStill Media are champions at organising conferences and exhibitions across multiple industries including pharmacy, jewellery, veterinary, dentistry, technology and healthcare. CloserStill operates in London, Paris, Berlin, New York, Las Vegas, Frankfurt, Cologne, Madrid, Barcelona, Chicago, Reno, Orlando & Singapore.

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