Speakers

Cynthia Cartwright brings 25 years' experience as a dynamic retail leader and marketing strategist, serving as a Director at Wongs Jewellers, an award-winning independent jeweller with showrooms in Liverpool and a new flagship opening in Manchester in late 2025. With a passion for building strong customer relationships and creating memorable in-store experiences, Cynthia has spearheaded campaigns that blend traditional craftsmanship with modern engagement strategies — from innovative social media storytelling to bespoke bridal experiences. Her work has helped position Wongs as “where Liverpool gets engaged,” earning national recognition, including the Great Place to Work accolade and the Merseyside Woman of the Year Fellowship Award in 2025. Cynthia is also a sought-after speaker on retail marketing and customer experience, known for her practical insights, creative approach, and ability to energise audiences with actionable ideas that deliver results.