In 2024, luxury retail is all about delivering experiences. Whether it’s in-person events, digital marketing, or omni-channel services, retailers that bring together an array of opportunities across all touchpoints ultimately increase consumer awareness, satisfaction, and sales. In this panel discussion, Rebecca Butler hears about the initiatives that industry-leading retailers are implementing in their businesses to drive conversions, and find out what they have in-store for 2025 to delight customers.